Projects

TEC

Entering Tertiary Life Event

Understanding the many paths into tertiary education and the needs of prospective students to better navigate them.

Service Innovation Lab

Legislation as Code

Exploring the benefits of legislation that is both human and machine readable and what it might take to transition.

Cross Agency

Notice of Sale

Understand the Notice of Sale process as part of the ‘selling and buying a property’ life event and potential improvements for people and agencies involved.

Cross Agency

Optimistic Futures

Speculating how government, public institutions and society could be resilient and prosperous in the future.

Department of Internal Affairs

Exploring ways to improve the current Rates Rebate Service provided by local councils and Internal Affairs. Validate how digital channels might create a better service experience and allow for integration of services and proactive entitlements.

Ministry of Business, Innovation and Employment

Renting a Property

Research into the relationship dynamics of renting a property and ways they impact the renting experience and can make it better.

Department of Internal Affairs

SmartStart

SmartStart provides step-by-step information and support to help you access the right services for you and your baby. Smart Start

Cross Agency

Victim of Crime Life Event

SmartStart provides step-by-step information and support to help you access the right services for you and your baby. Smart StartTesting ways to better inform and support victims of crime using digital channels across agencies and non government organisations.